Frequently Asked Questions
What is Woodgrain?
We are a vertically integrated wood manufacturing company.
What type of products does Woodgrain produce?
Woodgrain’s main products are lumber, mouldings, doors, and windows.
How many locations does Woodgrain have?
Woodgrain has 23 locations across the United States and one location in Chile.See Locations
Why do you have a location in Chile?
Chile is one of the largest wood suppliers in the world. It gives our company diversification and a strategic advantage.
What do you mean by Woodgrain is vertically integrated?
Being vertically integrated means that we own our own supply chain which is rare in this industry. We own the forest that we cut and process our lumber from as well as the facilities that manufacture our moulding and parts that are used for our doors and windows. This ensures quality control and efficient delivery times. We are not dependent on industry shifts or controlled by outside environments.
How do I get ahold of your other locations?
Access our other locations page and contact info below.See Locations
Is Windsor Windows part of Woodgrain?
Yes, Windsor Windows is part of the family of Woodgrain brands. Click here to access Windsor Windows directly.
How do I find discontinued products to match what I have used in the past?
Most of the products we make are relatively timeless but once in a while SKUs are discontinued. We have over 200 other profiles available.
Where do you source your wood?
We source all of our wood from managed forests to ensure sustainable and ethically harvested woods.Learn More
What species of wood do you use in your products?
We use a variety of wood depending on the product. The majority of our products are made from pine species including ponderosa, radiata, eastern white, and southern yellow. Other products may be available in MDF, fir, or a selection of hardwoords such as oak, maple, poplar, and mahogany. View all of the wood species we use on our resource page.
Is what you're doing eco-friendly?
We pride ourselves in being as sustainable as possible; in fact, 99% of every log we use is utilized from the actual product down to the individual grain of sawdust which his packaged up and used for animal bedding or turned into wood pellets. Click below to learn more about our sustainable initiatives.Learn More
Do your products have a warranty?
Yes, each product has a unique warranty. We stand behind our products and the craftsmanship. Please check out each product’s website for specific details on warranties.
What does the FSC certification mean?
FSC (Forest Management Certification) confirms that the forest is being managed in a way that preserves the natural ecosystem and benefits the lives of local people.